Privacy 

Policy

We collect personal information from you, including information about your:

• Name
• Contact information
• Interactions with us
• Billing and purchase information
• Passport number and travel documentation

We collect your personal information in order to:

• Arrange and manage travel bookings on your behalf
• Send you travel news and special offers you have opted in to receive

Besides our staff, we share this information with airlines, cruise lines, hotels, visa processing companies, and travel insurance providers in order to arrange and fulfil travel bookings and documentation on your behalf.

As an international travel agency, your personal information may be shared with organisations in the countries you are travelling to, or whose services are used to facilitate your booking. These countries may have different privacy laws to New Zealand and your information may not be protected in the same way.

Our website uses Google Analytics and Facebook Pixel to help us understand how visitors use our site. These tools collect anonymous browsing data such as pages visited and time spent on the site. This information is used to improve our website and marketing. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

We retain booking and travel documentation for 7 years following the completion of your travel arrangements, in line with our financial record keeping obligations. If you have opted in to receive marketing communications, we will retain your contact details until you unsubscribe or ask us to remove you.

Providing some information is optional. If you choose not to provide passport details, visa information, or other required travel documentation, we will be unable to arrange or complete your travel booking. You can opt out of marketing communications at any time by clicking unsubscribe in any of our emails or by contacting us at info@bonvoyage.co.nz.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you would like to ask for a copy of your information, or to have it corrected, please contact us at:

• Email: info@bonvoyage.co.nz
• Phone: +64 9 368 6800
• Post: P.O. Box 37126, Parnell 1151

If you have concerns about how we handle your personal information, you can contact the Office of the Privacy Commissioner at www.privacy.org.nz.